Terms of Service

These Terms of Service govern use of the Radiotech website, customer account, product orders, and after-sales services in Pakistan.

1. Acceptance of Terms

By visiting our website, creating an account, or placing an order, you agree to these terms, along with related policies including Warranty, Return/Replacement, and Privacy Policy.

2. Eligibility and Account Responsibility

  • You must provide accurate contact and delivery information.
  • You are responsible for maintaining account confidentiality and login security.
  • Radiotech may suspend accounts involved in fraud, abuse, or policy violations.

3. Product Listings and Availability

  • We strive to keep product details accurate but minor differences may occur by batch or manufacturer revision.
  • Stock status may change without prior notice due to concurrent retail and wholesale demand.
  • Images are for reference; package content is governed by product title, description, and invoice.

4. Pricing and Payment

  • All prices are shown in Pakistani Rupees (PKR) unless otherwise stated.
  • Radiotech may update pricing, offers, and shipping rates without prior notice.
  • Advance payment may be requested for selected products, custom orders, or high-value transactions.
  • Orders may be canceled where payment verification fails or fraud indicators are detected.

5. Order Confirmation and Cancellation

Order placement does not guarantee final acceptance. Radiotech reserves the right to confirm, hold, or cancel any order due to pricing error, unavailability, compliance checks, or delivery risk.

6. Shipping and Delivery

  • Standard dispatch estimates are provided as guidance and may vary by destination and courier conditions.
  • Remote area delays, weather, strikes, or force majeure events may impact final delivery timelines.
  • Risk generally transfers upon delivery confirmation at address provided by customer.

7. Warranty, Returns, and Replacements

Post-sale support is governed by our published Warranty Policy and Return/Replacement Policy. Customers must follow claim procedures and submit requested evidence within required windows.

8. Prohibited Use

  • Using the website for unlawful activity, data scraping, spam, or system abuse.
  • Submitting false claims, fake payments, or manipulated review and warranty requests.
  • Interfering with site security, checkout integrity, or user account operations.

9. Intellectual Property

All website content, branding, logos, graphics, and text on Radiotech are protected by applicable rights. Unauthorized copying, resale, or republication is prohibited without written permission.

10. Limitation of Liability

To the maximum extent allowed by law, Radiotech is not liable for indirect, incidental, special, or consequential losses including business interruption, profit loss, or data loss. Direct liability, where legally applicable, is limited to value paid for the relevant order item.

11. Indemnity

You agree to indemnify and hold harmless Radiotech against claims, penalties, and losses arising from your misuse of platform services, policy breach, or unlawful activity.

12. Force Majeure

We are not responsible for delay or non-performance caused by events beyond reasonable control, including natural disasters, civil disruptions, network failure, regulatory restrictions, or transport shutdowns.

13. Governing Law and Dispute Resolution

These terms are governed by laws of Pakistan. Any dispute shall be handled under competent courts of Pakistan unless otherwise mutually agreed in writing.

14. Policy Updates

Radiotech may revise these Terms of Service at any time. Updated terms apply once published on the website.