Contact

Need help with an order, warranty claim, replacement request, or technical query? The Radiotech support team is available for customers across Pakistan.

Primary Support Channels

  • Store Name: Radiotech
  • WhatsApp / Phone: +92 317 1950038
  • Email: support@radiotech.pk
  • Operating Region: Pakistan
  • Location: Shop No 36, Block A, Awami Plaza, Karkhano Market, Peshawar.

Support Availability

  • Business Days: Monday to Saturday
  • Support Hours: 10:00 AM to 7:00 PM (PKT)
  • Order Updates: Shared through WhatsApp, call, or email
  • Response Target: Within 1 business day for standard inquiries

For Warranty, Return, and Replacement Cases

To speed up support, share these details when contacting Radiotech:

  • Order number or invoice copy
  • Product name and quantity
  • Issue description with photo or video proof where possible
  • Current city and preferred return logistics channel

Complaint Escalation

If your issue is unresolved at first-level support, request escalation by mentioning "Escalation Request" with your order number and prior conversation reference.

Escalation cases are generally reviewed within 2 to 3 business days.

Security Notice

Only trust payment and support communication from verified Radiotech channels. Do not share OTPs, card details, or account passwords with unverified contacts.

Radiotech Live Support

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